Crowne Plaza
Frequently Asked Questions
 
 
 
 

How far is it to the Airport?
The Airport is located 5 kilometers from the hotel and it will take 5-7 minutes drive to go there.

How far is it to the Military Airport?
The Military Airport is located 18 kilometers from the hotel and it will take 18-20 minutes drive to go there.

Where is Camp Arafjan?
Camp Arafjan is located south in Kuwait. You can take the 6th Ring road out from the hotel and then on to Highway 40 in the direction of Ahmadi.

How far is it to Camp Doha?
Camp Doha is located 25 kilometres from the hotel and it will take 30 minutes drive to go there.

How far is it to Ahmadi, oil fields?
Ahmadi is located 40 kilometres from the hotel and it will take 30-35 minutes drive to go there.

How far is it to Kuwait City?
Kuwait City is located 40 kilometres from the hotel and it will take 20-25 minutes drive to go there. You can choose take several different routes to reach the city.

Is there a lot of traffic coming to the hotel?
No, the hotel is located just off the 6 th Ring road which makes it easy to enter and exit it. Also the hotel’s location gives you easy access to all major roads in Kuwait.

Do I need VISA to enter Kuwait?
Some nationalities are required to arrange VISA before arrival and some can acquire it at the Airport against a small fee of KD3 (10$). For more information, please contact the hotel.

How is the security level at the hotel?
The hotel has 24 hours security, both outside and inside the hotel. Upon entering the hotel bags/boxes will get scanned and all guests must go through a metal detector.

Where can I exchange money?
A selection of currency can be exchanged at the hotel, such as US dollars, Euros with more. For a better selection there are a various exchange offices in a walking distance from the hotel.

Where can I park my car?
The hotel has a capacity of 600 cars at one time. Valet parking facility is available 24 hours.

Does the hotel have a selection of restaurants?
The hotel offers 8 speciality restaurants; restaurants include the seafood speciality restaurant Al Noukhaza with its live display; the Japanese speciality restaurant Sakura with tatami rooms; the best Lebanese restaurant in the country, Ayam Zaman, modelled on the Hanging Gardens of Babylon; Shabestan restaurant in the classical style of the imperial palaces of Iran serves Persian / Iranian specialities; the international restaurant Al Ahmadi boasts the largest buffet in town; Fauchon Boutique and Salon de Thé in the Grand Lobby, the only outlet in the country for the famous Fauchon's of Paris; Rib Eye Steak House, serving the very best USDA steaks, chargrilled to perfection; the new Italian Viaggio restuarant where you can savor the Florence in Tuscan atmosphere and 24-hour Room Service and Pool Bar.

Can I arrange a meeting in your hotel?
Crowne Plaza Kuwait offers a comprehensive range of well-appointed meeting rooms, conference facilities and banquet halls set with audio-visual equipment. Moreover, simultaneous translation facilities as well as videoconferencing facilities allow for effective live presentations.

Do you have fitness facilities?
The new state-of-the-art Nautilus Fitness Center is open 24 hours every day and has a wide range of the latest fitness equipment, individual TV and audio monitors, cardio-theatre equipment, 5 squash courts with spectator seating, a thermo-regulated and completely renovated outdoor swimming pool, a pool snack bar and a new multi sports area. Separate areas for men and women are available such as gym, sauna, steam room, Jacuzzi, lockers and changing rooms. Free aerobics classes, personal trainers, masseurs / masseuses and instructors for squash are also available. The Fitness Center also offers the only supervised kids' gym in Kuwait.

Do you have a SPA?
We are very delighted to announce our leisure facilities which occupy a total area of 10,000 m2. We have recently opened the 3500 m2 Spa Aquatonic with an indoor 650 m2 Aquatonic pool. The Aquatonic Pool consists of different water jets and pipes giving you total refreshment and a 90-minute relaxation in the pool allows you to lose up to 500 calories. The Spa comprises of 17 treatment rooms offering different kinds of massages from the world famous Les Thermes Marins de Saint Malo in which you can de-stress and disconnect from the outside world and make you feel totally reborn. The Franck Provost Hair and Beauty Salon at the Spa Aquatonic is the answer to all your hair and beauty needs.

What is the climate in Kuwait?
The best time to travel to Kuwait is November-April, when it's a little cooler. The summer months are hot, but the humidity is much lower than in the other Gulf States. Take along a sweater for evenings year-round, especially January-March, when the temperatures are cool. Sandstorms and tauz (blowing dust that penetrates everything) can be a problem at any time but are most frequent between June and July.

What are the working hours in Kuwait?
The work week is from Sunday to Thursday. Public services and schools are closed on Fridays and Saturdays, so are banks closed on Fridays and Saturdays. Working hours varies, it starts from 7 am to 2 pm and some companies might be open in the afternoon as well.

What voltage is used in Kuwait?
220-240 Volts.

Can I drive in Kuwait?
GCC citizen driver’s license or travelers on a visit VISA and have international driving licenses can drive and rent car, but be aware that you have to buy a mandatory Kuwait insurance.

Is there shopping possibilities around the hotel?
Yes, there are several shopping complexes in walking distance to the hotel and with a various selection of electronic, clothing’s, shoes, gold etc.

Does the hotel have airport transfer?
Yes, the hotel provides airport transfer every 30 minutes around the clock.

Does the hotel have city shuttle?
Yes, the hotel provides for its guest a complementary city bus shuttle 6 times a day.

What are the Internet connections available in the hotel?
Crowne Plaza Hotel offers 3 ways to connect your computer to the internet as well as interactive Guest Link TV. If you have your own laptop you can either use •WI-FI • Dial-up connections • High Speed connection In your room you can use our wireless keyboard on the TV to access Internet. And it is all complimentary.

If I do not have my own laptop can I access Internet?
Yes, either by using our interactive Guest Link TV or our Business Centre which is open 24 hours located on the ground floor next to the reception. We also have free WiFi internet in all public areas in the hotel.

Can I watch DVD or listen to music in my room?
Yes, all rooms have DVD/VCD/MP3 player for guests use.

Can I rent a mobile phone or a laptop?
Yes, this is available in our Business Center.

Where can I buy gold and what is the price level?
You will find gold shops in any shopping districts in Kuwait. The biggest gold complex is Watya Complex, located at the 1st Ring Road. 1 gram gold is approximately between 7-9 KWD.

Is there a mosque close to the hotel?
There is a praying room inside the hotel, but also you can find 2 mosques within a walking distance from the hotel.

Where can I go to church?
There are several churches in the city that will have holy masses at different times and different languages.